"Dear Tony
I wanted to put in writing just how pleased we are to have found your company. From our first contact with Cicely, then your visit and quotation, to the installation by delightful Andrew, lovely JP and, of course, the gorgeous Flo (the dog), we have had service that was first class. But, beyond this, we cannot thank you enough for the extra service you provided re-fitting out first shutters.
We also thank Andrew for being such a perfectionist, supplying and fitting a blind, then replacing slightly loose slats, has led to our best sleep in years. The front of the house looks terrific since your work and we draw many admiring glances.
Rest assured, we are fast to tell people of your company and hope you continue to enjoy the success you deserve.
Sincerely
Susan"